416 909 9176

 

Q: Will you travel beond your listed service area?

Yes, but this will depand on the services required. Please contact us with your problem and your geogrphical location and we will answer this question in more details.
Special rate or a fuel surcharge may apply.

 

Q: What type of payment methods do you accept?

We are able to acccept All types of payments including cash, company cheque, money order and certyfied cheque. We also accept Visa, Mastercard and American Express using PayPal services.

 

Q: Do you offer remote support?

We can, but we prefer to visit the client and address their issues in person.

 

Q: Are your technicians trained and certyfied?

All of our staff are highly trained and industry certyfied IT Professionals holding current certifications from CompTIA, Microsoft, Cisco, vMware and other technology providers.

 

Q: How much will it cost to repair my computer?

We are not able to answer such a general question. Please give us a call or send us a more specific e-mail and will get back to you as soon as we can.

 

Q: Do you sell/supply hardware and/or software?

Yes. We can supply your company with all hardware parts necesery to repair or upgrade your computer. These may include power supplies, hard drives and memory sticks for all major system manufacturers.
We can also take care of hardware and software procurement for your system refresh, ie: servers, workstations, printers and network equipment, as well as software, from all major vendors.

 

Q: What warranty do you offer on your repairs and services?

We offer 30 days warranty on all our repair services. The warranty on all hardware components is a manufacturer's standard warranty.

 

Q: Do you provide training?

We will provide training on the systems we install / deploy and we can also train the personnel of your company on computer and most office applications' use.

 

Q: Do you make E-Commerce sites?

Yes. We make e-commerce websites of all sizes, form a simple few products site to elaborate e-commerce applications.

 

Q: What is a "Responsive Web Design"?

Responsive Web design is a way of making a single website work seamlessly on computers, smartphones, tablets and netbooks, and regardless of the operating system used.

 

Q: What are "Managed IT Services"?

Managed IT Services means that Cimplex Solutions Inc. will take care of your entire Information Technology support needs. We will manage all your hardware and software procurement, installation and technical support. We also provide scheduled maintenance and upgrading of your systems, and emergency assistance to keep your business up and running.

 

 

Computer Technologies we support

 computerTechnologies

Cimplex Solutions Inc. provides a range of Managed IT and Responsive Web Design and Publishing Services to Small Business clients in Mississauga and across the GTA designed to improve business productivity.